Task agents
Single-purpose agents that triage, extract, look up, draft or reconcile, and hand a prepared result to a person.
Build — Agentic AI development
An agent that can read, decide and act is only useful if you can say what it may do, prove what it did and stop it at once. Onega designs, builds and evaluates AI agents and multi-step workflows that work in your systems, with every tool call checked by policy, consequential actions approved by a person and a record you own.
01 — What we build
Single-purpose agents that triage, extract, look up, draft or reconcile, and hand a prepared result to a person.
Agents that plan across several tools and systems, with checkpoints between steps and a defined way back when a step fails.
Answers grounded in your documents and records, each with its sources, and a plain “not found” when the sources are silent.
Connectors to your ERP, CRM, service-desk, document and mail systems through their APIs or the Model Context Protocol. Credentials are never given to a model.
Test sets drawn from your own cases, scored before release and on every change, so a new model or prompt must prove itself first.
Monitoring, cost budgets, drift checks and incident runbooks for agents in daily use.
02 — Autonomy
Every action class gets its own level. Agents start at L0 in a pilot, and nothing climbs a level without evidence on your own cases and your approval. A guardrail breach is designed to lower the level automatically.
| Level | What the agent does | What we require first |
|---|---|---|
| L0 · Observe | Runs in shadow; nobody acts on its results | A baseline and an evaluation set |
| L1 · Suggest | Proposes; a person confirms or corrects | Evidence and sources with every proposal |
| L2 · One-click | Prepares an action set; a person executes it | Typed actions and deterministic validation |
| L3 · Automatic with review | Runs a qualified action; people are notified and can reverse it | A reversal window and continuous monitoring |
| L4 · Autonomous | Runs a narrow, proven action class unattended | Sampling audit, an error budget and automatic downgrade |
03 — Controls
When agents run through OneVeer, these controls sit in the request path. Where you already operate an AI gateway, we build to its controls and document any gap.
04 — How a build runs
The task, the tools, the data, the risks, the autonomy level to start at and acceptance criteria on your own cases.
Agent, connectors and evaluation set built in your environment and tested on a holdout sample.
Real work at L0 or L1, every proposal reviewed, effort and errors measured against the baseline.
Runbook, configuration, evaluation results, known limitations and a decision: extend, raise a level or stop.
05 — FAQ
The simplest one that meets the requirement, often plain code around a model’s tool calling. Where your teams have standardised on a framework or on the Model Context Protocol, we build to it. The governance sits in the gateway, not in the framework, so the choice stays reversible.
Yes. OneVeer supports tool calling on local models as well as through cloud providers, and a published alias can move an agent between them without changing the agent.
Everything an agent reads is treated as untrusted. Tools are allow-listed per agent, credentials never reach the model, guard models inspect inputs and retrieved context, and consequential actions need a person’s approval. Detection is fallible, so the design assumes some attacks will get through and limits what they could do.
Your organisation, which is why each agent has a named owner, a version, an evaluation record and operating limits agreed before it goes live, and why its record stays with you.